Support

Scene acts as a Data Processor for organisations who require smart meter data.

If you have granted consent to an organisation to access your smart meter energy consumption data through Scene, please contact the organisation first, as they are the Data Controller for your data.

If you wish to contact us about your data or to revoke your consent then please contact us:

• by emailing our support team: smart-meter-support@scene.community
• by post at:
  Scene Connect Ltd
  Argyle House, 3 Lady Lawson Street
  Edinburgh
  EH3 9DR
  Scotland
• by phone: +44 (0) 131 297 2955

To provide our services to you, Procode Technology Ltd is the partner we use to access your consumption data as part of the services that we are offering you.

Whilst we would prefer you contact us first you can also contact Procode’s Data Protection Officer by emailing ProcodeDPO@procode.email or writing to:
Procode
Hutwood Court
Bournemouth Road
Eastleigh
SO53 3QB